Integrating With IXACT Contact (CRM)
This guide will show you how to integrate your RealtyNinja website with your IXACT Contact CRM (Customer Relationship Management) system.
1. Login to your IXACT Contact CRM account.
2. In IXACT Contact CRM: Go to the "User Profile" section, then click "Lead Capture". Scroll down to the "Lead Capture - Email" section and check ON the "Enable Lead Capture Via Email" box, then COPY the email address shown.
3. In a separate browser tab, login to your RealtyNinja website (yourwebsite.com/login), Click "Settings" then click "Leads". Then click into the "Lead BCC Email" field and PASTE, then click "Apply Changes".
4. Now that your email has been connected to your IXACT Contact CRM account, you should do a little test to make sure everything is working. To do that, simply fill in any form on your RealtyNinja website (such as a listing inquiry, buyer form, seller form or general contact form) pretending that you're a person inquiring from your website then check your CRM to see that the lead notification email and contact shows up.
For this test I'm using the name "Stacey Johnson".
You should see a "success" message on the form that was submitted. This is what a potential buyer would see after submitting the form on your site. Now go check your CRM to see if it came through :)
Please contact IXACT Contact CRM or read their documentation for details on how to best use their CRM. Please don't hesitate to contact us if you have any questions on how to integrate your RealtyNinja website with their CRM.