Marking Your Listings As Sold
Depending on your real estate board: When a listing goes off the market our system will automatically mark it as inactive because the real estate boards do not tell us if it was sold, expired, re-listed, etc. You will receive an email stating that this listing is now inactive and it will instruct you to go to your site and mark it as sold (if it's now sold). Please follow the instructions below on how to change the status of your listings to ‘sold’.
- Login to your website (yourwebsite.com/login)
- Click LISTINGS
- Click INACTIVE LISTINGS
- Click MARK SOLD on the listings that are now sold
Note: You can set the "sold date" and "sold price" by editing the sold listing. Depending on your board you may not be allowed to display the sold price until buyers have taken possession of the listing. If that is the case, please do not set the sold price on your listings until you are allowed to. Please make sure you follow the requirements of your board.
If you acted on behalf of the buyer (selling agent)
If you're the "selling agent" on a listing, please view this guide for instructions on how to mark the listing as sold.
Marking a sold listing as active
To mark a sold listing as active, follow the below steps:
- Login to your website (yourwebsite.com/login)
- Click LISTINGS
- Click SOLD LISTINGS
- Click MARK ACTIVE on the listings that you want to be active again
Attention (EREB) Edmonton Real Estate Board And CREA DDF Members
EREB and CREA's DDF program have changed their data policy for ALL 3rd parties (not just RealtyNinja). They are no longer allowing us to keep your sold listing data in our system. Once a listing's status has been changed to SOLD on MLS®, we MUST completely delete it from our system, and the client (you) needs to manually re-add the sold listing afterwards. As part of our third-party data agreement with EREB and CREA's DDF, we are required to follow this rule and apologize for the inconvenience this may cause. We have tried to push back on this but they are firm on the restriction. Again, we are very sorry for the inconvenience.